Our cookie and privacy policies
In real life, cookies are delicious baked goods – our policy on these is: yes please.
On the internet, cookies are small text files that are stored locally on your computer (or other electronic device) by your internet browser to help websites offer functionality that might need information about your previous actions online. A shopping website, for example, would use cookies to save the contents of your basket if you closed the browser without checking out.
We use Google Analytics to keep track of who is visiting our website. This information is used to better understand our visitor requirements and interests and help us provide a better online experience.
Google has their own cookie policy available here.
We also use a small cookie so that every time you visit, you don't have to click away the banner telling you about cookies.
There is a notice on our website which informs visitors about our use of cookies and which requires visitors to accept or reject. If you click the accept button on the notice, you consent to our use of cookies for the purposes described in this website cookie policy.
Many websites need cookies to enable their core functionality, but ours doesn't and it will act the same if you want to turn off cookies – you can do this in the privacy settings of your browser, but clicking the reject button on the notice will prevent the cookies being activated as well.
Google has a browser add-on to allow users to opt out of Google Analytics. More information about cookies can be found at the Information Commissioner's webpage (which also uses cookies).
This privacy notice tells you what to expect us to do with your personal information.
Telephone: +44 7876 524388 OR +44 7305 091721
Email: hello@haddingtoncreative.com
We collect or use the following information for the operation of customer accounts and guarantees:
Names and contact details
Addresses
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
Contract
People directly
We keep client information for one year after the conclusion of any business. After that, any stored information will be deleted in accordance with UK GDPR laws with the exception of existing financial paperwork such as invoices.
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent. You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
14 June 2024
